Help Center
Rbajjee FAQ — All Your Questions Answered
To make your Rbajjee experience as smooth and enjoyable as possible, we've compiled the most frequently asked questions all in one place. Browse the FAQ sections below, organized by topic, to find exactly what you need.
Account & Registration
Questions about registration, login & profile
To register with Rbajjee, all you need is an active Bangladeshi mobile number, a strong password, and your full name. A national ID is not required at sign-up, but you will need to submit your NID or birth registration certificate for KYC verification before your first withdrawal. The entire registration process takes just 2 minutes.
Only one Rbajjee account can be registered per mobile number. Attempting to open multiple accounts may result in all accounts being permanently suspended and any balances being forfeited.
Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use it to set a new password — the whole process takes under a minute.
KYC verification is part of Rbajjee's security policy — it protects your account from unauthorized access. You'll need to upload a photo of your NID or birth registration certificate before your first withdrawal. Verification is typically completed within 24 hours.
Yes, you can request account closure at any time. Email us at support@rbajjee.bet. Please withdraw any remaining balance first. Self-exclusion is also available under our responsible gaming policy.
Payments, Deposits & Withdrawals
Questions about Mobile Pay, Nagad, Rocket & withdrawals
Rbajjee supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket — the most popular mobile banking methods in Bangladesh. Transact easily from the comfort of your home.
The minimum deposit at Rbajjee is just BDT 200, so you can start betting with a small investment. There is no maximum deposit limit.
Withdrawal requests at Rbajjee are typically processed within 15 minutes to a maximum of 24 hours. Completing KYC verification speeds up the process further.
Rbajjee does not charge any fees on deposits. However, Mobile Pay or Nagad may apply their own service charges, which are deducted directly by the mobile banking provider.
If your withdrawal has been pending for more than 24 hours, contact us immediately via live chat or email support@rbajjee.bet with your transaction ID. Our team will resolve it promptly.
Bonuses & Promotions
Questions about welcome bonuses, cashback & offers
After signing up at Rbajjee, a 150% welcome bonus is automatically credited to your account on your first deposit. No separate code needed — simply deposit a minimum of BDT 200.
Each bonus comes with specific wagering requirements — typically 10 to 20 times the bonus amount. Check the bonus offer page or the terms and conditions page for exact details.
Rbajjee voucher codes are distributed via social media, email newsletters, and our promotional partners. When making a deposit, enter the code in the "Voucher Code" field and the bonus will be credited instantly. For more details, Voucher Page view.
To withdraw winnings earned from a bonus, you must first meet the specified wagering requirements. Once fulfilled, the bonus balance is transferred to your main wallet and can be withdrawn directly.
Betting & Sports
Questions about bet types, odds & sports
Rbajjee offers betting on over 30 sports, including cricket, football, kabaddi, tennis, badminton, and basketball. Cricket — Bangladesh's most popular sport — features especially detailed markets. To learn more, Sports Page view.
Yes, Rbajjee offers live betting — place bets in real time as the action unfolds. In-play odds update every few seconds and shift with the momentum of the match.
Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match cancellation or event not taking place — your stake will be automatically refunded.
Rbajjee uses the decimal odds format. For example, odds of 2.50 mean a BDT 100 bet returns BDT 250 if you win (stake included). For a detailed breakdown, visit our Match Odds Page and Analysis Page view.
Security & Privacy
Account security & data privacy questions
Yes. Rbajjee uses 256-bit SSL encryption, providing bank-grade security. Your personal information and financial data are fully encrypted and kept secure at all times.
Immediately email support@rbajjee.bet or reach out via live chat. Our security team will temporarily lock the account and launch an investigation. To protect your account going forward, use a strong password and keep OTP verification enabled.
No. Rbajjee does not sell or share your personal information with any third party. Information may only be disclosed to authorities when required by law. For more details, see our Privacy Policy read more.
VIP & High Rollers
Questions about VIP membership & exclusive benefits
Earn points through regular betting — once you reach the required threshold, you'll be automatically upgraded to the next VIP tier. VIP members enjoy exclusive cashback, faster withdrawals, and a dedicated account manager. To learn more, VIP Page view.
Rbajjee's High Roller program is built for players who bet big and bet regularly. It offers access to exclusive high-limit betting markets, special bonuses, and priority support. To find out more, High Roller Page view.
VIP points on an active account do not expire. However, if no bets are placed for more than 90 days, your points may be subject to review. Betting regularly keeps your points active.
Why Rbajjee
What makes Rbajjee different
Why millions of bettors in Bangladesh choose Rbajjee every day
Instant Deposit
Deposit in just 30 seconds via Mobile Pay, Nagad, or Rocket — no trip to the bank required.
Cricket Betting
Bet across detailed markets for every major cricket tournament, including IPL, BPL, and the T20 World Cup.
150% Welcome Bonus
Get a 150% bonus on your first deposit — credited to your account automatically, no code required.
Bank-Grade Security
Your account and funds are fully protected with 256-bit SSL encryption and two-factor authentication.
Mobile-First Experience
Rbajjee runs smoothly on any Android or iOS device — no separate app download needed.
24/7 Support in Bangla
Our Bangla-speaking support team is always on hand — get instant help via live chat or email, anytime.